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ALL THE FINE PRINT

Here are all the details we currently have available.  If you do not find an answer to your question.
Please click HERE and send us a message by filling out the form.
We shall respond within 24 hours.

SHIPPING

Currently,  we can only ship in the USA and only via USPS or UPS.
All shipment costs will be calculated at checkout and you, the customer will choose the delivery option.
We are working on expanding our delivery range and options.

If you reside outside of the USA and would like to place an order...
Send an email to emperor@beneathhell.com.
Please be patient as we are a fresh and small team.

2

RETURN POLICY

For a full refund, the following MUST happen.
1: We must be receive an email within 2 weeks of the delivery date.
       EMPEROR@BENEATHHELL.COM
       SUBJECT=  RETURN/Last Name
       BODY = Confirmation #
2: The product(s) being returned MUST have the label still attached.
3: Once we receive the returned product(s), then a refund will be issued.

(We will email you a return label)

3

EXHANGE POLICY

For a straight exchange, the following MUST happen.
1: We must be receive an email within 2 weeks of the delivery date.
       EMPEROR@BENEATHHELL.COM

       SUBJECT =  EXCHANGE/Last Name
       BODY: Confirmation #

2: The product(s) being returned MUST have the label still attached.
3: Once we receive the returned product(s), then an exchange will be shipped.
(We will email you a return label)

4

SWORN STATEMENT

We are fully dedicated to offer the absolute best customer service we can.
We are a very small and very new company, please be patient.
We strive to ensure that all transactions are professional and worry free.

SHIPPING

Currently,  we can only ship in the USA and only via USPS or UPS.
All shipment costs will be calculated at checkout and you/the customer will choose the delivery option.
We are working on expanding our delivery range and options.
Please be patient as we are a fresh and small team.

2

RETURN POLICY

For a full refund, the following MUST happen.
1: We must be receive an email within 2 weeks of the delivery date.
       RETEX@BENEATHHELL.COM
       (SUBJECT:  RETURN/Confirmation #/Last Name)
2: The product(s) being returned MUST still have the label attached.
3: Once we receive the returned product(s), then a refund will be issued.

3

EXHANGE POLICY

For a straight exchange, the following MUST happen.
1: We must be receive an email within 2 weeks of the delivery date.
       RETEX@BENEATHHELL.COM

       (SUBJECT:  EXCHANGE/Confirmation #/Last Name)
2: The product(s) being returned MUST still have the label attached.
3: Once we receive the returned product(s), then an exchange will be shipped.
(We will email you a return label)

4

SWORN STATEMENT

We are fully dedicated to offer the absolute best customer service we can.
We are a very small and very new company, please be patient.
We strive to ensure that all transactions are professional and worry free.

JOINING FORCES

We love to make professional connections that have the possibility to grow into professional relationships that can benefit both parties.

Email our Development Department for any inquiries about,
cross promotion, ambassadorships, sponsorships, donations, etc.

EMPEROR@BENEATHHELL.COM
SUBJECT: DEVELOP

VICTIMS

  • Instagram - White Circle
  • Facebook - White Circle
  • Google+ Logo

Copyright 2022  -  Beneath Hell Creations, Sonoma, CA


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